Send Feedback for current Chat Session

API will send visitor feedback for current session to connected Agent.

Resource URL

https://Server Node Environment/index.php

Example : https://api.yourdomain.com/index.php

Resource Information

Parameters Values
Resource Format JSON
Method POST
Requires authentication? Yes

Request

GET Params

Parameters Mandatory Description
[Request parameters]
d REQUIRED visitors - Controller directory name
c REQUIRED chat - Controller name
m REQUIRED send_feedback - Controller method name

Headers

Parameters Mandatory Description
Accesstoken REQUIRED Access Token

POST Params

Parameters Mandatory Description
[Request parameters]
rating REQUIRED 1 - 5
feedback_text REQUIRED feedback message
feedback_by REQUIRED Sender ID
feedback_to REQUIRED Agent ID
chat_session_id REQUIRED Chat Session ID
sort_order REQUIRED Time in milliseconds based on Server Time

Response


{
    "error": "",
    "result": "success",
    "redirect_to": "http://localhost/chatbull/chatbox/",
    "show_feedback_form": 0
}

Messages returned

HTTP STATUS CODE Description MESSAGE BODY
200 Successfully Return Return data in JSON format.
200 Authorization Error {"result":"failed","error":"Invalid access token or Token has been expired."}
400 Request is malformed {"error": "invalid_request", "error_description": "description"}
403 Forbidden Directory access is forbidden.
404 Resource Not found The page you requested was not found.