Change Password
Go to Users menu item.
Administrator can change agent & him/herselfs password. Clicking the LOCK icon under ACTION tab for the individual record (as given in below screenshot) will open a popup to set the new password.

Go to Users menu item.
Administrator can change agent & him/herselfs password. Clicking the LOCK icon under ACTION tab for the individual record (as given in below screenshot) will open a popup to set the new password.