Create new Offline Request

API will create a new offline request.

Resource URL

https://Server Node Environment/index.php

Example : https://api.yourdomain.com/index.php

Resource Information

Parameters Values
Resource Format JSON
Method POST
Requires authentication? Yes

Request

GET Params

Parameters Mandatory Description
[Request parameters]
d REQUIRED visitors - Controller directory name
c REQUIRED orequests - Controller name
m REQUIRED request - Controller method name

Headers

Parameters Mandatory Description
Accesstoken REQUIRED Access Token

POST Params

Parameters Mandatory Description
[Request parameters]
page_title REQUIRED Site page title where chatbox is showing
page_url REQUIRED Site page URL where chatbox is showing
name REQUIRED customer(visitor) name
email REQUIRED customer email address
message REQUIRED customer message
requested_tag OPTIONAL Tag (Department) ID

Response


{
    "error": "",
    "result": "success"
}

Messages returned

HTTP STATUS CODE Description MESSAGE BODY
200 Successfully Return Return data in JSON format.
200 Authorization Error {"result":"failed","error":"Invalid access token or Token has been expired."}
400 Request is malformed {"error": "invalid_request", "error_description": "description"}
403 Forbidden Directory access is forbidden.
404 Resource Not found The page you requested was not found.