Connect With Existing Users
Chatbull offers a features to connect more with your existing users of the system. Doesn’t matter if this is a WordPress, Joomla, Magento or anything. You can follow the below instructions to auto fill your logged in users information:
In the widget code you generate to put on your website. There is a variable cbuser as follows:
var cbuser = {name: '', email: '', message: ''}
You can place the logged in user’s name and email address here.
For example, if you have a php based website.
Then you can store the user’s name and email in a php variables. Let’s say $name, $email.
So, now you change the above variable cbuser’s value as follows:
var cbuser = {name: '<?php echo $name;?>', email: '<?php echo $email;?>'}
and then you can bypass the pre-chat form under settings in admin panel
That should be it to integrate this with your existing joomla user